Halifax online banking moves into the Lloyds app by 31 October
Halifax customers must switch to the Lloyds app for mobile banking by 31 October 2026. Your accounts, sort code and cards do not change
Halifax online banking is moving into the Lloyds app. Customers who use the Halifax app or website for day-to-day banking need to move across by 31 October 2026. Halifax and Lloyds are both part of Lloyds Banking Group, and the change brings them onto one platform. Your accounts, sort code, account number, cards and direct debits are not affected. Only the app you log in through is changing.
What is changing and what is not
Your money is not moving anywhere. Your Halifax current account, savings, mortgage and credit card stay as Halifax products with the same account details. Salary, direct debits and standing orders carry on without any action from you.
What changes is the app. The Halifax app is being retired and its features are moving into the Lloyds app. After 31 October you will not be able to log in to the old Halifax app. Anyone who only uses a branch, telephone banking or paper statements is not affected.
What you need to do
Download the Lloyds app from the official app store on your phone. Log in using your existing Halifax user ID, password and memorable information. The app will show your Halifax accounts. You do not need to open a Lloyds account.
Check that your saved payees and any scheduled payments appear correctly once you are in. Re-enable fingerprint or face login if you use it, as it will not carry across automatically.
If you use Halifax on a desktop browser, the online banking website is moving too. Bookmarks to the old site will redirect for a period, but update them.
What it means for you
The main risk is scams. Changes like this are a gift to fraudsters, who will send texts and emails telling you to "move your account now" with a link. Halifax will not ask you to click a link to move, share a one-time passcode, or move money to a "safe account". If you get a message like that, ignore it and log in through the app store version of the Lloyds app only.
If you are unsure, go into a branch or call the number on the back of your card.
Anyone who was thinking about switching banks anyway may find this a natural moment. Several banks are paying £200 or more for a full switch through the Current Account Switch Service this autumn. That is a separate decision from the app move.